PURPLE LUXE – AMETHYST PENDANT

We carefully pack and ship every RUU Ceylon piece to ensure it reaches you safely and on time.

• Ready-made items: 1–3 working days
• Custom & personalized jewelry: 7–21 working days

Orders placed on weekends or public holidays are processed on the next working day.

• Kandy & suburbs: 1–3 working days
• Colombo & suburbs: 2–5 working days
• Other districts: 2–5 working days

• Asia: 7–15 working days
• Middle East: 10–20 working days
• Europe & UK: 10–25 working days
• USA, Canada & Australia: 12–30 working days

Delivery times may vary due to customs processing and local regulations.

Courier rates are based on your location and the size of your package.

All orders are securely packed, with additional protection for high-value items. Once your order is shipped, you will receive tracking details to monitor your delivery.

Any customs duties, taxes, or handling fees charged by your country are the responsibility of the customer.

• Please ensure your delivery details are accurate to avoid delays or re-shipping charges.
• RUU Ceylon is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
• If an item arrives damaged or is lost in transit, contact us within 24–48 hours so we can assist you.

For any shipping or delivery assistance, our team is always happy to help.